Unfortunately, telephone support is not available on Coinmetro; however, please be assured that our dedicated Client Support team are on hand 24/7 to answer your queries either via live chat or by email at hello@coinmetro.com.
You can contact our Client Support team in a few different ways depending on if you are logged into your account or not.
Logged Out
From the Coinmetro home page, select the blue chat bubble in the bottom right-hand corner.
From here, you can start an instant chat with our client support team. The team will respond within minutes.
Logged In
On Desktop
If you're logged into your account - from your Coinmetro Dashboard, click on your profile icon (your initials) in the top-right corner. Then, from the dropdown menu click 'Support'. From here you can start a chat with one of our Client Support Specialists, or take a look through the Coinmetro Help Center.
On the Coinmetro Mobile App
Click on the 'More' menu in the lower right-hand corner, then click on 'Support'.
The Coinmetro Help Center
Alternatively, you can visit our Help Center which is packed with everything you need to know about our platform!
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